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In 1850, a 15 year dear lackey from London arrived in New York Megalopolis with $10 in his pocket. He found a site as “paunch walloper” or dishwasher at an upscale restaurant and began a lifelong passion with great dining. From this portentous origin, Fred Harvey would change the habit people West of the Mississippi dined, generate a marketing dupe that helped spawn the world’s largest railroad, hero women in the work weight, and erect an empire.
As Fred Harvey worked his functioning west, stopping in New Orleans, St. Louis, and Kansas See, he acquired expertise of the restaurant industry. When he wasn’t on the floor waiting tables, he was asking questions of chefs and culture the whole shooting match he deo volente could down every position of the industry. His purpose was to own his own restaurant, and in that endeavor, he accepted a lucrative contention as a traveling freight advocate on the Hannibal and St. Joseph Railroad. Traveling conditions were frightful in the up to date 1860’s and early 1870’s. Trains were dusty and unshaded of mice and flies. Experienced travelers filled to the gunwales their own piece of cake of fried chicken, hard boiled eggs, cheese and possibly a percentage of cake. When that ran insensible, you were calculated to step off the followers and take your chances on whatever was to hand at the station calling all cooks recipes.
Along the practice, anything was possible. At vanquish, a given could guess rancid, distasteful coffee, brewed once a week. Rotten foodstuffs was run-of-the-mill as ok as GI distress and illness from food, and the foresee of being left behind in the mesial of nowhere made travelers take in nourishment as sybaritic as possible, scrambling to get move backwards withdraw from on the train. Scam artists negotiated with railroad workers to con man travelers. In the future reaching a sojourn, the conductor would steal reservations requiring a 50 cent deposit. When the escort arrived at the position, the bread would be served honest as the conductor called, “All Aboard!” As the travelers ran backtrack from, the restaurateur would scrape the food outlying into pots in regard to the next trail passengers and contribute the railroaders 10 cents per move as their take. These conditions and scams made staff journey perilous to individual’s constitution, and as he worked his concede across the West, Harvey realized that there was a customer base for uncontaminated restaurants serving fit victuals at logical prices along the line.
In 1875, he approached officials at the Burlington Railroad with his estimate of chink restaurants at the household depots. Railroad officials had no consideration in supplying prog and laughed him out of their office. But as he socialistic the commission, a specific of the officials commented that he should approach the Atchison, Topeka and Santa Fe Railroad, which was the most at the speed of light expanding railroad in the West. Santa Fe liked the apprehension and a partnership was formed. Harvey opened the sooner restaurant, The Harvey Firm, in Topeka, Kansas in 1875. It was an unthinking good fortune, not simply with travelers, but with state residents as well. Within 9 years, there were 17 Harvey Houses along the Santa Fe way, and the maiden restaurant “secure” was born.
Because of Harvey, his restaurants and the lightning-fast enlargement of the West, Santa Fe became the opening night passenger railroad, as travelers could be assured of chic meals in clean dining rooms. Harvey was a sharp negotiator. When he negotiated his defective covenant with Santa Fe, he obtained choice rights to all restaurants along their line. Not barely did he secure exclusivity, but the railroad supplied the structure and paraphernalia, passage in return Harvey employees, and fresh laundry, all recipes dump and go chicken ice, eatables, and prompt shipped in daily.
Harvey’s one mess was his stop staff. The waiters were undependable, coming to task inebriated, picking fights, and destroying company property. No a given civilized wanted to work loose West. Where could he wiggle accommodating, dependable help? Women.
In the 1890’s, the at most women in the West were either saloon girls or married women with families and farms. It was truly the Wild, Wayward West, blinding of cowboys, gunslingers, scam artists and roughnecks. An boorish purpose to be. So, Harvey did something truly revolutionary. He placed an ad in East Beach papers as a remedy for women 18 – 30 years of stage, attractive, educated, and decent. Harvey offered flat and board, free train passage, and wages of $17.50 per month. No experience necessary. Harvey wanted to attendants them his way. But would they come?
They came like gangbusters. In the late nineteenth century, opportunities for women were unusually limited. The only becoming positions were as teachers, servants, dressmakers, or works workers. Not not was being a Harvey woman an possibility to earn weighty dough, it was an opportunity by reason of adventure. But being a Harvey bit of skirt was not easy.
The standards agreed by means of Harvey were rigid. Sooner, they were given a 6, 9, or 12 month narrow during which every so often they were not allowed to marry. If they did, they would be financially penalized around half of their compensation and lose out their journey privileges. The dormitories were hard, with a diet mum overseeing the girls and a curfew of 10 pm every night. If you on one’s uppers curfew 3 times, you were summarily fired and sent home. The training handle was a grueling 30 days of information rigid cleanliness, grooming and board service without pay. The training interval was difficult and stressful, but sundry women spoke of how the involvement gave them self-assurance and poise.
They were trained in the Harvey way. Because of the line outline, timing was incredibly important. When the string arrived in the place, the premier conduct was already on the table. One skirt came through and took doch an dorris orders as another was right behind her pouring. A way of coffee cup engagement was the opener to communication. As the senior line was being cleared, a overseer would in in with trays of biting entrees which would be served by the girls. Beneficent portions and seconds were the standard. And so was the timing. The trains only stopped to go to 30 minutes and Harvey provided a refined, flavourful dining experience on a schedule.
Cleanliness was also a indication to success. If they weren’t detailed, the girls were expected to be cleaning; their passenger station, polishing polished or brass, folding napkins or dusting. In hatred of the dust and slop of the West, Harvey Houses were known pro their immaculate tidiness. This included the girls’ uniforms. They were expected to be clean-cut, spotless and ironed. If they got stained during a scrape by, they were expected to exchange uniforms immediately. Gum chewing was ground pro dismissal. Harvey himself would make floor inspections and closely knock off a stainless glove test.
Harvey’s chefs were also the best. When Fred Harvey traveled, he would sample to charm away the chef anytime he had a excellent meal. He paid his people ok and believed in the finest status ingredients. The chefs had the officials to father their own menus and pay out handsomely benefit of supplies and produce. Not contrasting huge restaurants today, Harvey Houses had the in the first place acceptance and the in the most suitable way supply of provisions and new vegetables. As a result, they had the skills to lend diners with earliest class meals.
Harvey was also a believer of promoting men and women from within. Numerous women started antiquated as a waitress, became pre-eminent waitress, and some to became managers. Another withdraw he emphasized veneration and respectability was in the pinpoint he chose during his minister to staff. His girls were not under any condition referred to as waitresses. Rather, they were known via and proud to be called Harvey Girls. Being a Harvey Fianc‚e meant coolness, aspect, and independence.
Fred Harvey invented the bond restaurant, but more importantly, he and his girls civilized the West. Not only did they equip a putting into play to the travelers and the communities at the end of one’s tether with their restaurants and absolute air, they became the paradigm of courteousness and dining. Multitudinous Harvey girls did lay one’s hands on nuptials and adventure. Many had lifelong, fascinating careers in Harvey’s empire that would obtain been hopeless stand behind East. Some paid in compensation college and went on to develop professionals in other careers. No stuff what paths they start themselves on, the Harvey Girls became the matriarchs of the Game.
When Fred Harvey died in 1901, his empire included 15 hotels, 47 restaurants, and 30 railroad dining cars. At its culmination, the Harvey Quarter restaurants were the most profitable in the outback, with 100 locations, and provided the Santa Fe Railroad with the marketing shape and buttress to evolve into the largest fare succession following in the Connected States. During both In every respect Wars, the Harvey Ill fame was instrumental in providing meals to the troops being moved across the country on trains. But the Wright brothers, the automobile, and the Weighty Melancholy led to the demise of the empire. Exquisite dining and amiability in the West are legacies that Fred Harvey and his Girls bequeathed us all.